How can I pay for my order at Mother Choice?

We support the following payment options at Mother Choice: Cash On Delivery (available in selected pin codes), Credit Card (VISA, Master Card & American Express credit cards issued in India), Debit Card & Net banking (All banks issued in India) and Mobile Wallet (Paytm, MobiKwik, PayUMoney). International Credit/Debit card transactions are also accepted through Razor Pay.

How does the COD (Cash on Delivery) payment option work?

Mother Choice’s Cash on Delivery option allows you to pay order value at the time of delivery for all orders between INR 99 and INR 4999. To pay for any order using Cash on Delivery (COD) mode of payment, please select the 'Cash On Delivery' option on the payment page. Cash on Delivery option is available only in selected PIN Codes. We don’t refund to bank account for COD orders , instead of that we will credit the amount to "Mother Choice Wallet" and you can use that on next purchase in checkout page.

Why can't I see the COD option on my payment page?

If you do not see a COD option on your payment page, this may be due to one of the following reasons:

1. Your order value may be less than INR 99 or over INR 4999.
2. Our courier partners may not support the Cash on Delivery option for your delivery address.
3. You may have placed another order using the COD option which is pending delivery. If the amount of this order when added to your current order exceeds INR 4999, then the COD option will be disabled temporarily.

What should I do if my payment fails?

Please retry making the payment after ensuring that the information entered is accurate, including all account details, billing addresses and passwords. If your payment still fails, you can use the Cash on Delivery (COD) payment option, if available on the payment page to place your order. If your payment is debited from your account after a payment failure, it will be credited back within 7-10 days, after we receive a confirmation from the bank.

I am being charged GST amount on my order. What is GST?

Goods and Services Tax (GST) is an indirect tax under the Indian taxation system which is levied, based on consumption, by state governments. GST will have to be borne/paid by the ultimate consumer of the product.

How is the GST amount decided?

Following rules will govern whether or not an additional GST will be applicable on the products purchased by you:

GST Applicability: All prices shown on the Website are inclusive of GST charges. The amount of GST collected depends on the product category and ranges between 5% – 28%.

If I return/cancel the purchased product will the GST amount charged be refunded?

Yes. If you return the product the applicable GST amount will also be refunded into the source account selected at the time of return initiation.